Privacy Policy

Welcome to Abbott’s Florist, Champaign, IL

At Abbott’s Florist, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it’s used, and the measures we take to keep your data secure.

1. Information We Collect

  • Personal Information: When you place an order or contact us, we collect information such as your name, email address, phone number, and payment details. This information allows us to fulfill your orders and communicate with you effectively.

  • Website Usage: We may collect information about your interactions with our website, including IP address, browsing behavior, and device type. This data helps us improve user experience and website performance.

2. How We Use Your Information

Abbott’s Florist uses your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivery and customer support.

  • Communication: To send order confirmations, updates, and respond to inquiries.

  • Marketing: With your consent, we may use your contact information to send promotional offers, updates, or newsletters. You can unsubscribe at any time.

  • Website Improvement: To analyze website usage patterns and enhance our online services.

3. Information Sharing

Abbott’s Florist does not sell, trade, or otherwise share your personal information with third parties except in the following situations:

  • Service Providers: We may share information with trusted third-party vendors who assist in order fulfillment, payment processing, or marketing.

  • Legal Obligations: We may disclose information as required by law or to protect our rights, customers, or the public.

4. Security

We take reasonable measures to protect your information. Our website uses secure encryption technology for transactions, and we regularly update our systems to enhance security. While we strive to protect your personal information, no online platform is 100% secure, and you use our services at your own risk.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to personalize your experience and understand usage patterns. Cookies allow us to improve our website, but you can control your cookie preferences through your browser settings.

6. Your Rights

As a customer of Abbott’s Florist, you have the right to:

  • Access and Update: Request access to your personal information and update or correct it as needed.

  • Delete Data: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Choose not to receive marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to external websites. Abbott’s Florist is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any linked websites you visit.

8. Policy Updates

Abbott’s Florist reserves the right to update this Privacy Policy periodically. We encourage you to review this page regularly for any changes. Your continued use of our services constitutes acceptance of any updates.